PRIVACY POLICY
DATA PROTECTION & TRANSPARENCY
PRIVACY AT A GLANCE
Information We Collect
We collect your name, email, phone, and vehicle details to provide our mobile detailing services and process your bookings via Acuity Scheduling.
How We Use It
To schedule appointments, communicate via SMS/Email, process payments securely, and improve your professional service experience.
Zero Selling Policy
We never sell your personal data to third parties. Your information is only shared with trusted partners (like Acuity Scheduling or payment processors) to complete your service.
At MobileWash Spa, we respect your privacy and are committed to protecting it. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website (https://mobilewashspa.com) or book our mobile detailing services.
We collect information you provide directly to us when you book an appointment, including:
- Contact Details: Name, email address, and phone number.
- Service Details: Home or office address for mobile service, and vehicle make/model.
- Payment Info: Processed securely via our third-party payment gateways (e.g., Stripe). We do not store full credit card numbers on our servers.
- Media: Photos of your vehicle (Before & After) for quality control and marketing purposes.
We use the information we collect to:
- Schedule and perform automotive detailing services.
- Send appointment reminders and service updates via SMS or email.
- Process payments and provide receipts.
- Improve our website and service offerings.
- With your consent, send promotional offers about new treatment plans.
We do not sell your personal information. We share data only with:
- Service Providers: Third-party vendors who help us operate (e.g., our booking platform Acuity Scheduling, payment processors, and website analytics). For more information on how Acuity handles your data, please visit their Privacy Policy.
- Legal Compliance: If required by law, we may disclose information to comply with legal processes or protect the rights of MobileWash Spa.
Our website uses cookies and similar tracking technologies to analyze traffic and optimize your user experience. You can instruct your browser to refuse all cookies, though some parts of our site may not function properly without them.
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request that we correct or delete your personal information.
- Opt-out of marketing communications at any time by clicking "Unsubscribe" in our emails.
If you have questions about this Privacy Policy, please contact our data team:
MobileWash Spa
Email: contact@mobilewashspa.com
Direct: (240) 994-8215